We strive to pack all your orders perfectly, but let’s face it — human error is inevitable. Things can happen throughout your packages journey.

Please contact us within 48 hours of receiving your products of any error or damages.

We can reject any request for refunds even during the contact periods. This is due to the shipping carier being at fault. We can't take the hit for something we did not do. This might not be the case all of the time. Legal.